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Inserra Law Firm - Personal Injury Lawyer in Fort Lauderdale
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Privacy Policy

Privacy Policy

Effective Date: August 26, 2025

Quick Summary

  • We collect information you provide (name, email, phone, ZIP, case details) and limited technical data (cookies, analytics).
  • We use it to respond to your inquiries, schedule consultations, improve our Site, and manage our practice.
  • We do not sell or share your personal information as those terms are defined under applicable privacy laws.
  • Live chat, calls, and SMS may be recorded or logged for support and compliance.
  • This Site is not directed to children under 13.
  • Florida: we comply with Florida’s breach-notification law (FIPA). The Florida Digital Bill of Rights typically does not apply to small firms, but we maintain transparency and controls.

Scope

This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through our website and related online services (the “Site”). It does not cover information collected offline unless expressly stated.

Information We Collect

1. Information You Provide

  • Contact details: name, email, phone, ZIP/postal code.
  • Case information you submit via forms, live chat, email, phone, or SMS.
  • Scheduling preferences and communication choices.

2. Information Collected Automatically

  • Device and browser data, IP address, pages visited, time on Site, and referrer.
  • Cookies and similar technologies for essential functionality and analytics.

3. Information from Service Providers

We may receive limited data from vendors that power our hosting, analytics, live chat, telephony/SMS, scheduling, CRM, and email services.

How We Use Your Information

  • To respond to inquiries and schedule your free consultation.
  • To provide, operate, and improve the Site and our legal services.
  • To communicate with you about your inquiry (email/SMS; you may opt out of SMS by replying “STOP”).
  • For security, fraud prevention, and legal/ethical compliance.

If you access the Site from the EEA/UK, we process personal data based on legitimate interests, performance of pre-contractual measures at your request, consent (where required), and/or compliance with legal obligations.

Sharing and Service Providers

We do not sell personal information. We share it only with trusted service providers who process data on our behalf under confidentiality and data-protection obligations (e.g., hosting, analytics, chat, telephony/SMS, scheduling, CRM, email). We may also disclose information if required by law, to protect rights and safety, or to comply with professional responsibilities.

Analytics, Cookies, and Ads

We use essential cookies for the Site to function and analytics cookies to understand usage and improve content. If we implement advertising technologies in the future, we will update this Policy and provide appropriate opt-outs.

Call Recording, Live Chat, and SMS

Our phone lines, live chat, and SMS may be recorded or logged for quality assurance, training, and compliance. By using these channels, you consent to such recording and processing. You may opt out of SMS at any time by replying “STOP.”

Data Retention

  • Non-client inquiries: typically retained up to 3 years from last interaction.
  • Clients: retained in accordance with professional and legal obligations after matter closure.

We may delete or minimize data sooner upon request where no legal obligation requires retention.

Security

We use reasonable technical and organizational measures to protect personal information, including:

  • Encryption in transit (SSL).
  • Access controls and logging.
  • Backups and security monitoring (e.g., Wordfence).

If a security incident creates a risk of harm, we will follow applicable notification laws, including Florida’s FIPA requirements.

Your Privacy Choices and Rights

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, or opt-out of certain processing. If California or other state laws apply, we will respond in accordance with those laws. Where not legally required, we will reasonably honor requests when feasible.

How to Exercise Your Rights

Submit a request at privacy@inserralawfirm.com or visit /privacy-request. We will verify your identity before responding.

Do Not Track and Global Privacy Control

Some browsers send “Do Not Track” or Global Privacy Control (GPC) signals. There is no single industry standard, but we strive to respect compatible signals within our technical capabilities and will update this Policy if our practices change.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.

Florida and Other State Notices

  • Florida (FIPA): we comply with Florida’s breach-notification law.
  • Florida Digital Bill of Rights: while typically not applicable to small firms, we maintain transparency and provide reasonable controls.

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

International Transfers

If you access the Site from outside the United States, your information may be processed in the United States, where data-protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Policy periodically. We will post the effective date at the top and, for material changes, provide additional notice on the Site.

Contact Us

The Inserra Law Firm
Address: 2455 E Sunrise Blvd Suite 204, Fort Lauderdale, FL 33304
Email: info@inserralawfirm.com | privacy@inserralawfirm.com
Phone: (754) 777-9911